by Andrew Bosko | Dec 19, 2023 | Blog
When The CEO Views magazine honored Skybridge as one of the year’s most influential companies, they asked our CEO, Andrew Bosko, to describe how our people-first values and technology vision are winning over North America’s most CX-driven brands. Read What He Said...
by Andrew Bosko | Nov 22, 2023 | Blog
While each of us recognizes Thanksgiving Day in our own, unique way, there is one thing I know we all have in common: the knowledge that there is much for which to be grateful. At their best, our Thanksgiving rituals – whatever they are – remind us to celebrate that...
by Andrew Bosko | Nov 6, 2023 | Blog
Each year on Veterans Day, we pause to honor those who stepped forward, wore the uniform, and served in the name of our country. At its most fundamental, it’s a day that asks us to give one thing: a simple thank you to our veterans for their service. But when you dig...
by Andrew Bosko | Aug 24, 2023 | Blog
“Outsourcing helps companies maintain service levels and provide a consistent customer experience across all channels and hours of operation.” Deloitte Digital 2023 Report on New Realities for Contact Center Transformation Have your customers been looking for a better...
by Andrew Bosko | Mar 10, 2023 | Blog
Customer loyalty isn’t something you build once and count on forever. It is fragile, vulnerable to every encounter your customers have with your brand, especially those that occur at the contact center. As a growing number of organizations have come to recognize,...
