How do you transform
conventional consumer
interactions into more
lucrative customer
relationships?
 
Ensure exceptional
customer experiences.

 

We deliver call center and warehouse logistics services for aspiring and iconic brands

What distinguishes Skybridge Americas?

Our team of highly trained professionals who are passionate about your brand, and…

a long-standing commitment to process ingenuity, security and IT innovation that mitigates risk and ensures memorable customer experiences.

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Smallest among the Top 10 Elite call centers, we’re big enough to match their resources yet agile enough to exceed net performance scores

10th Largest

Among the Elite, Skybridge Americas is the 10th largest domestic and 7th largest international inbound contact center.

Level One Security

Skybridge Americas is Level One PCI.

Experienced

Originally part of Carlson Marketing group, Skybridge Americas has been satisfying customers for over 35 years.

State-of-the-art in compliance risk mitigation and call center productivity

Imagine a call center agent capable of perfectly following a script on every call; whose stamina never appears to wane regardless of call volume; and repeatedly handles up to double the quantity of calls. Valuable information is delivered correctly every time; no misquoted rates, statistics, offers or incentives.

SkyAssist® is a game changing IT-driven call center innovation

Worry-free Compliance Mitigation

—Perfect script adherence and agent protocol on every call
—Consistent, predictable customer experience
—Unmatched Agent Productivity
—Improved call control and handle-time consistency
—Enhanced staffing elasticity to respond to volume spikes You have to hear it to believe it!

Meet the People Who Delight Your Customers,
Promote Your Brand,
And Make it All Look So Easy

Elegant warehouse and logistics services your way

Retain hands-on control with real-time views of your inventory and orders status while we receive, pick, pack and ship complex orders to consumers, retail channels, and Amazon

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Let's Talk About Transforming Your Customer Experience

Skybridge Americas helps North American companies improve every aspect of their customers’ experience, from initial inquiry, to first click, to perfectly delivered final product. We’re a team of 1,000 highly skilled, customer-focused problem solvers, providing world class Omni Channel Customer Contact, Warehousing, Fulfillment, and Shipping Services.

Talk to us. We’re looking forward to listening. And we’d love to talk about working with you.

Contact Skybridge

763.477.7600

U.S. HEADQUARTERS
7600 69th Avenue
Greenfield, MN 55373
Direct: 763.477.7600
Fax: 763.477.7601

CANADA HEADQUARTERS
180 Main St.
Winnipeg, MB R3C 1A6,
Canada Direct: 204.924.4550
Fax: 204.924.4506

©2018 Skybridge Americas