Faster, Simpler System Integration

Upgrading Your Customer Care Operation has Never Been Easier

 

Choosing – or switching – your Customer Care provider is always an ROI decision. But we know that a move of this magnitude is never just about the numbers. It’s about forging a partnership with an outsource provider. It’s about competence, stability and a shared commitment to your long term success. Some may call this a leap of faith. We call it a wise investment.

And we have the track record to prove it.

Since 1953, we’ve maintained longstanding, loyal partnerships with some of the world’s most iconic brands. And we’re committed to beginning our partnership with you, delivering a smooth, stress free transition process.

Nimble and Quick, with Serious Industry Muscle.

Consistently recognized as one of the top ten call centers in the industry, Skybridge Americas has succeeded where other large call centers fail. Today, we remain extraordinarily agile, capable of delivering highly customizable customer solutions and brand support.

A Concierge Approach to Transition and Onboarding.

Your dedicated IT team from Skybridge Americas works to quickly grasp your unique program needs and systems requirements. We are your integration experts, focused solely on ensuring a rapid, smooth integration with your existing infrastructure. Our solutions include:

—Cloud analytics
—Customer Relationship Management (CRM)
—CRM integration
—Training
—Service desk and endpoint management
—Virtual agent
—Social media integration
—Workforce management
—QA and reporting
—Telecommunications
—Agents Anywhere
—Digital marketing solutions


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Let's Talk About Transforming Your Customer Experience

Skybridge Americas helps North American companies improve every aspect of their customers’ experience, from initial inquiry, to first click, to perfectly delivered final product. We’re a team of 1,000 highly skilled, customer-focused problem solvers, providing world class Omni Channel Customer Contact, Warehousing, Fulfillment, and Shipping Services.

Talk to us. We’re looking forward to listening. And we’d love to talk about working with you.

Contact Skybridge

763.477.7600

U.S. HEADQUARTERS
7600 69th Avenue
Greenfield, MN 55373
Direct: 763.477.7600
Fax: 763.477.7601

CANADA HEADQUARTERS
180 Main St.
Winnipeg, MB R3C 1A6,
Canada Direct: 204.924.4550
Fax: 204.924.4506

©2018 Skybridge Americas