Minneapolis, MN – August 3, 2017 — Skybridge Americas today announced that it has been named as a Top 10 winner of the 2017 Elite Contact Center Outsourcing Award, presented by CUSTOMER magazine.
The Elite Contact Center Outsourcing Award recognizes the top inbound and outbound teleservices agencies, both domestic and international, as well as interactive inbound. Teleservices agencies are ranked for being the largest agencies in the industry as measured by the amount of billable teleservices minutes completed during the past year.
“We are honored to be awarded with the 2017 Elite Contact Center Outsourcing Award from CUSTOMER Magazine,” said Andy Bosko, Chief Executive Officer. “For over thirty years Skybridge Americas has been a trusted solutions provider to its customers, their brands and their customers. We have been recognized by the industry for the 25th consecutive year, which demonstrates our continued commitment to providing our clients with innovative and elegant call center solutions.”
“On behalf of TMC and CUSTOMER magazine, I would like to congratulate all of the winners of the 2017 Elite Contact Center Outsourcing Award,” said Rich Tehrani, CEO, TMC. “This ranking is truly the benchmark for choosing large-size, large-capacity teleservices agencies and I am so excited to see what their future holds.”
The results of the 2017 Elite Contact Center Outsourcing Award will be published in the 2017 2nd Quarter issue of CUSTOMER magazine.
For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected honors in the communications and technology sector worldwide. Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace. For more information, please visit www.tmcnet.com.
About Skybridge Americas
For over thirty years Skybridge Americas has provided custom, multi-channel contact center, fulfillment, and digital solutions to the worlds most iconic and recognized brands. With US and Canada contact center locations, 200,000 square feet of warehouse space. Skybridge Americas provides award winning, integrated services to clients who demand proven results.
Contact center solutions include inbound and outbound call services, email, live chat and IVR capability, multi-lingual, 24/7/365 support, and compliance solutions such as SkyAssist that deliver perfect script compliance on every call.
The Skybridge Americas fulfillment center processes over 8 million transactions per year, including eCommerce, marketplace, retail, and direct response shipments. Services include pick, pack and ship, reverse logistics, warehousing, and custom kitting and product assembly services. Digital support services include social media engagement, eCommerce website, and rebate and loyalty programs. Visit us at www.skybridgeamericas.com.
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.customer.tmcnet.com.
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Skybridge Americas Contact:
President and Chief Marketing Officer