by Andrew Bosko | May 8, 2020 | Awards and Recognition
May 7, 2020 Skybridge Americas Chief Financial Officer, Laresa McIntyre was recently selected by Stetson University to be on the advisory board of its Disruptive Leadership Certificate Program. The program prepares business leaders to make sense of the...
by Andrew Bosko | May 7, 2020 | Uncategorized
As You Plan for the Next Phase In a recent post, I talked about how leader mindsets will play a major role in how brands fare as they ramp back up to re-enter a post-COVID world. Companies who see their current, COVID-driven accommodations as necessary-but-temporary...
by Andrew Bosko | May 5, 2020 | Uncategorized
4 Steps to Deliver the Helpful, Professional, Reassuring CX Your Customers Need Most Right Now At a time when leadership teams of just about every brand in America are brainstorming ways to encourage customers to return, re-engage, and resume purchasing, there is a...
by Andrew Bosko | Apr 30, 2020 | Uncategorized
Will Yours Be One of Them? You probably had a business continuity plan defined. But if you’re like most brands, your robust, carefully prepared continuity plan wasn’t built to get you through this. Why? Because it was probably geared toward a set of potential crises...
by Andrew Bosko | Apr 28, 2020 | Uncategorized
Will Yours Be One of Them? Navigating the seemingly endless challenges of COVID-19 is forcing brand leaders to “learn how to walk fast on thin ice.” That’s how Nicole Bendaly describes the delicate balance, flexibility, and speed necessary to not only survive the...
