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Privacy Policy | Skybridge Americas

PRIVACY POLICY

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website, www.skybridgeamericas.com (the “Site”).

  1. PERSONAL INFORMATION WE MAY COLLECT

When you visit the Site, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We may collect Device Information using one or more of the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, if you share any other information through the Site, we may collect that information from you, including but not limited to your name, email address, mailing address, or other contract information. We refer to this information as “Other Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Other Information.

  1. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Personal Information to:

  • Communicate with you;
  • Evaluate any request or application made by you;
  • Screen communications for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

  1. SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third parties to help us use your Personal Information, as described above. We may also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

  1. YOUR RIGHTS

Depending on the laws in the jurisdiction of your residence or as otherwise applicable, you may have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests described above. Additionally, please note that your information may be transferred outside of Europe, including to the United States.

  1. DATA RETENTION

When you use our Site, we may maintain your Personal Information for our records unless and until you ask us to delete this information.

  1. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

  1. MINORS

The Site is not intended for use by individuals under the age of 18.

  1. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@skybridgeamericas.com or by mail at 777 Brickell Ave., #500-91910, Miami, Florida 33131.

Let's Talk About Transforming Your Customer Experience

Skybridge Americas helps North American companies improve every aspect of their customers’ experience. We’re a team of 1,000 highly skilled, customer-focused problem solvers, providing world class Omni Channel Customer Contact Services.

Talk to us. We’re looking forward to listening. And we’d love to talk about working with you.

Contact Skybridge

763.477.7600

Corporate Headquarters
777 Brickell Ave., #500-91910
Miami, Florida 33131
Direct: 763.477.7600
Fax: 763.477.7601

Canadian Headquarters
Box 125, STN MAIN
Winnipeg, MB R3C3R5
Direct: 204-924-4500

Privacy Policy

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