Medical & Dental Appointment Scheduling

Patient Loyalty Begins With a Great First Impression

When it comes to patient loyalty, trust is everything. But long before your patients ever arrive at your office, their opinions are being shaped about you, your practice, and their confidence in your ability to provide them with superior care.

It all begins with their First Call for an appointment with you.

Patient expectations continue to rise while

Patient satisfaction ratings grow tougher to earn.

Your patients rate you by their experiences at all touchpoints, from first appointment scheduling, to every follow up call.

At Skybridge Americas, your patients’ calls are our highest priority, not an interruption of other, critical tasks. That’s simply not a commitment you can ask of your front desk staff.

Every patient call is answered immediately, courteously, and compassionately – and with 100% accuracy.

The Next Level of Patient Care

Meet Your New Scheduling Team

Because we know what it means to be at the front line of patient experience, we carefully select, train, and motivate highly people-oriented people. Our agents are your Brand Ambassadors. They are passionate about taking great care of your patients and committed to making every call quick, easy, and positive.

Your appointment scheduling agents are:

• Bi-lingual agents
• Aligned with your practice, mission, and core values
• Supervised and mentored using real-time, side-by-side coaching
• Supported by cutting edge technology
• Developed through rigorous ongoing training