Safety, Security, Privacy

Securing Your Customers,
Protecting Your Brand

 

You’re concerned about data security, customer privacy and unforeseen risks to the customer experience.

So are we.

That’s why we meet and exceed the highest industry standards for data security, customer privacy, and process integrity. We maintain PCI-DSS Level 1 Certification, the highest certification awarded.  We are also compliant with HIPAA and SOC 2.

What do all of those acronyms mean to you?

They mean you can always trust that your digital security and privacy are protected at Skybridge Americas.

A System is Only as Good as the Process – and the People – Supporting it

A Continuous Investment in Technology and Process Integrity

Staying current in the latest developments in IT is key to helping our customers stay ahead of market demands.

The mission of our IT team is providing industry leading contact center solutions through the innovative use of best in class technology platforms, including:

  • Avaya
  • SumTotal
  • Adobe Captivate Prime
  • WFMSG Community
  • +Mobile App
  • ClearMetrix
  • Camelot

Exceptionally Skilled, Highly Motivated People
Our rigorous training and ongoing certifications keep your brand agents up to date and in conformance with:
 

  • Anti-Money Laundering Compliance (AML)
  • Bank Secrecy Act (BSA)
  • Office of Foreign Asset Control
  • The USA Patriot Act (Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism)

Defending your Customers’ Safety and Information Security
So You Can Focus on Building Your Brand

You can’t compete for customers if you’re unable to adapt to their ever-changing needs, growing expectations, and heightened concerns about data security.

From new products, to different channels, to faster, safer transactions, if you can’t deliver it, someone else will.

But along with these customer-friendly improvements come new vulnerabilities, new access points to secure data.

Your Skybridge Americas team stands ready and hyper alert to prevent fraud, mitigate losses and shield you from reputational damage.

Let's Talk About Transforming Your Customer Experience

Skybridge Americas helps North American companies improve every aspect of their customers’ experience. We’re a team of 1,000 highly skilled, customer-focused problem solvers, providing world class Omni Channel Customer Contact Services.

Talk to us. We’re looking forward to listening. And we’d love to talk about working with you.

Contact Skybridge

763.477.7600

Corporate Headquarters
777 Brickell Ave., #500-91910
Miami, Florida 33131
Direct: 763.477.7600
Fax: 763.477.7601

Canadian Headquarters
Box 125, STN MAIN
Winnipeg, MB R3C3R5
Direct: 204-924-4500

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