Andrew Bosko

Chief Executive Officer

Andy has been the guiding force behind Skybridge Americas’ brand transformation, technology upgrades, and recent rapid sales growth since joining the organization in 2016. A recognized sales leader with 25 years of executive management experience, Andy is known for his hands-on style, sense of humor, and relentless focus on results.

Prior to joining Skybridge Americas, Andy held executive leadership roles with a number of sales and customer contact organizations. Most recently, he served as Chief Operating Officer at iPacesetters, LLC. Prior to that, he was Senior Vice President of Sales and Marketing at Alpine Access, and before that, held key leadership roles at TRG, Convergys and APAC.

Before earning his MBA from Northwestern University, Andy attended Loyola University, Chicago, on athletic scholarships for swimming and water polo, helping his team advance to the NCAA tournament three times. To this day, he can be seen wearing his Loyola Letterman jacket as he cheers on the Ramblers at various sporting events.

Bryant Richardson

Chief Information Officer

Since childhood, Bryant Richardson has always loved understanding what makes things work and how to make them better. For over 25 years, Bryant has headed teams in executive leadership roles in customer experience management (CEM) as a recognized leader in transforming customer operations and the use of technology to continually improve the business of customer experience. He leads technology strategy and transformation efforts in our client engagements.

Prior to joining Skybridge Americas in 2016, Bryant served as COO & CIO for iPacesetters. He previously held many senior executive roles in technology and operations for industry leaders, including Stream Global Services, Citigroup and RMH Teleservices, among others. Bryant graduated from the University of Texas, Arlington College of Business. He continues to maximize the return on investment – both in people and technology to deliver better results – as he advocates delivering on the promise of blue-sky customer engagement – that is, making blue sky real.

Bryant currently serves on the boards of directors for CareerSolutions and Embrace Waiting Children, nonprofits focused on social services and child welfare, respectively. When not working, you can find him motorcycling the byways of North Texas or cooking up something fresh for friends and family in the kitchen of his Dallas-area home.

Jeff Batt

Vice President, Contact Center Solutions

Jeff oversees all U.S. and Canada Customer Contact Operations and is responsible for the company’s expansion of “Agents Anywhere,” Skybridge Americas’ team scalability solution, supported by cloud technology.

Prior to joining Skybridge Americas in 2015, Jeff was Director of Workforce Management at AmTrust, North America and, before that, oversaw Global Workforce Management at Target Corporation. In fact, most of his career has been on the client side of the business, where he has led large scale inbound and outbound contact center operations across multiple industries, including financial services, retail, IT, and insurance. Having managed all of the support functions critical to contact center operations, including workforce management, quality assurance, and vendor management, Jeff has a deep, inside understanding of client priorities and challenges.

Jeff plays competitive softball, has won multiple national tournaments, and enjoys bringing that same, winning approach to the teams he builds and leads at work.