We deliver contact center solutions for
aspiring and iconic brands
What distinguishes Skybridge Americas?
Our solutions are backed by our team of highly trained professionals
We understand that a system is only as good as the process and the people supporting it. We are passionate about your brand and stand by a long-standing commitment to process ingenuity, security, and IT innovation that mitigates risk and ensures memorable customer experiences.
Recognized by Industry Era Review as Among the Top 10 Contact Center Solutions Providers of 2020!
Skybridge Americas is a Recognized Leader in Next Level Call Center Innovation.
Originally part of Carlson Marketing group, Skybridge Americas has been satisfying customers for over 50 years.
The breakthrough IT solution that delivers superior customer experience, 100% compliance, and dramatically reduced costs.
Imagine a call center agent who never has a “bad day”. A real human who is capable of delivering the perfect script to multiple callers, simultaneously and seamlessly. Whose stamina never fades and whose warmth and helpfulness never wane, regardless of call spikes or caller attitudes.
An agent capable of smoothly handling up to twice the call volume.
SkyAI® is a game changing IT-driven call center innovation
- Reduced Cost
- Enhanced Staffing Elasticity to Respond to Volume Spikes
- Unmatched Agent Productivity
- Improved Call Control and Handle-Time Consistency
- Perfect Script Adherence and Accuracy on Every Call, Meaning No Misquoted Rates, Statistics, Offers, or Incentives
- Consistent, Predictable Customer Experience
You have to hear it to believe it!
Meet the People Who Delight Your Customers, Promote Your Brand, and Make it All Look so Easy.
We are proud of the Skybridge Americas Leadership Team who work with you and our call center agents who work with your clients. Our brand agents are exceptionally skilled and highly motivated people. Through rigorous training and ongoing certifications, every member of our team is up to date and in conformance with the latest privacy, security, and customer service protocols.
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Let's Talk About Transforming Your Customer Experience
Skybridge Americas helps North American companies improve every aspect of their customers’ experience. We’re a team of 1,000 highly skilled, customer-focused problem solvers, providing world class Omni Channel Customer Contact Services.
Talk to us. We’re looking forward to listening. And we’d love to talk about working with you.
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