Can You Switch Your On-Site Customer Care Team To Work-At-Home During COVID-19? Jeff Batt - March 24, 2020 Yes. Here’s How to Get Started As we find ourselves in the strange, uncharted territory of the past... Read More>
4 Ways to Show Your Customers You’re There and You Care Jeff Batt - March 19, 2020 Are your customers struggling to come to terms with the new rules and new inconveniences of today’s (temporary)... Read More>
Luckier Than We Think Jeff Batt - March 17, 2020 When I first started thinking about what I’d say today, on St. Patrick’s Day, I had it all... Read More>