I recently wrote an article, “The Future of Customer Care is Here,” for CIO Applications magazine about customer care and how COVID-19 has not only accelerated the embrace of cloud-based, virtual platforms, but has driven fundamental changes in customer expectations.
You can check it out here.
At Skybridge Americas, we have been leading the way in customer contact innovation and the delivery of superior customer experience for more than six decades. If you would like to know how we can help you, please reach out. We would love to talk!
Senior Vice President, Sales and Marketing
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