Imagine a call center agent capable of perfectly following a script on every call; whose stamina never appears to wane regardless of call volume; and repeatedly handles up to double the quantity of calls. Valuable information is delivered correctly every time; no misquoted rates, statistics, offers or incentives.
SkyAssist® is a game changing IT-driven call center innovation
Worry-free Compliance Mitigation
—Perfect script adherence and agent protocol on every call
—Consistent, predictable customer experience
—Unmatched Agent Productivity
—Improved call control and handle-time consistency
—Enhanced staffing elasticity to respond to volume spikes
You have to hear it to believe it!
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Skybridge Americas helps North American companies improve every aspect of their customers’ experience, from initial inquiry, to first click, to perfectly delivered final product. We’re a team of 1,000 highly skilled, customer-focused problem solvers, providing world class Omni Channel Customer Contact, Warehousing, Fulfillment, and Shipping Services.
Talk to us. We’re looking forward to listening. And we’d love to talk about working with you.
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