Introducing SkyAssist: Where Human Phone Agents Have Superhuman Productivity

Now, you can have it all: superior customer experience, 100% compliance, and dramatically reduced costs.

How many times have you listened to a truly perfect call?

You know the kind of call I’m talking about:

  • The phone agent is warm and welcoming;
  • Every question is resolved smoothly and accurately;
  • Compliance requirements are met seamlessly;
  • And your brand message is represented in the strongest, most powerful way.

It’s the kind of call that makes you wish you could – somehow – bottle that perfection so every customer care agent could do that, on every call.

Or, let’s be honest, it makes you wish you could deliver that level of customer experience and cut costs …

Balancing great care with optimal efficiency has always been a teeter-totter. According to conventional wisdom, you can’t raise one without letting the other one fall.

Until now, that is.

With SkyAssist, we’ve ditched the teeter-totter, blending the human care and judgment your customers crave with previously unimaginable efficiency and flawless compliance.

Why SkyAssist?

Our decision to launch SkyAssist came after countless discussions with clients and business leaders, listening to their CX goals and their cost concerns, conducting extensive research into best solutions, and, ultimately, making a significant financial commitment to this game-changing platform.

What Makes SkyAssist so Revolutionary?

Now, for the first time, call center agents are able to communicate with multiple callers, simultaneously – in a real, human voice – without missing a beat or slipping up on compliance. And from start of shift to last call of the day, there is never a dip in agent tone, enthusiasm, or warmth.

It May Sound Sci-fi but it’s Real and it’s Right Here

SkyAssist-supported calls are driven by live agents, powered by technology, and controlled by compliance safeguards, SkyAssist improves customer experience while increasing productivity and cutting costs.

Let Me Put That Another Way:

  • Higher CSAT scores,
  • 100% compliance,
  • Happier call center agents,
  • And up to 30% cost savings.

Don’t Just Take My Word For It

Experience SkyAssist for yourself (click the video below). Then talk to us! We would love to learn more about your business goals and discuss how Skybridge Americas can help you meet them.

Bobby Matthews
Senior Vice President, Sales and Marketing
Skybridge Americas
bmatthews@skybridgeamericas.com

 


Find out how Skybridge Americas can help you delight your customers and grow your business.

We seamlessly integrate our superior customer care skills with your brand messaging. For more information, contact us at 763-477-7720 or submit the form below!